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Why was my work order cancelled?
Why was my work order cancelled?

Some work orders get consolidated by our staff for efficiency.

MiddleTown Team avatar
Written by MiddleTown Team
Updated over a week ago

Duplicate and Cancelled Work Orders

We ask that you please do not submit duplicate work orders for the same issue, as this can increase our volume and slow our response times. Only one person per unit needs to submit a work order for the same issue as well. While we understand your urgency, this helps us to operate more efficiently.

If your work order is cancelled in the system, it may be because it is a duplicate. We also condense work orders for efficiency as well, so the maintenance item could've been moved to another work order to be addressed together. If you have any questions as to why a work order was cancelled, please call the Resident Services office for your location for clarification: 765.289.7618


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