Our residents are able to submit maintenance requests for any issues that may have in their unit. Our dedicated maintenance staff can help to resolve any problems that you may be experiencing. We are happy to help get your rental up and running again!
Submitting Maintenance Requests
There are two convenient ways our residents can submit work orders to MiddleTown Student Living: submit a work order using the online AppFolio resident portal, or call the office for your location to have a work order submitted on your behalf.
To contact our offices:
During office hours, please call 765-289-7618, select the option for your location, then select the option for current residents.
For any after hours emergencies, please call our emergency maintenance line at 765-587-0280.
To submit a work order online, follow these steps:
Log onto your AppFolio online portal.
Go to the “Maintenance” tab on the side menu.
Click the “Request Maintenance” button.
Fill out the prompt with as much detail as possible. The details you provide help us to address your issue accurately and efficiently. You can add pictures as well.
Click “Submit Request.” This sends your work order to our maintenance queue.
Under the "Request Maintenance" section, there will be a list of your work orders. You can use this list to keep track of the work orders you have submitted and see any updates that are added to the work order.
Need more help? Watch this video walkthrough go how to submit a maintenance request on the AppFolio online portal.